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Frequently Asked Questions
How are prices determined?
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The buyer acquires the artwork directly from the artist, without intermediaries.
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Catalogue fees and middleman commissions are excluded.
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The price includes 14% VAT.
How are artworks delivered?
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Artworks are shipped directly from the artist to the buyer.
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Larger works are delivered to your door via courier service.
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Smaller works can be delivered to a Post pickup point.
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All shipments are insured.
How long does delivery take?
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In Finland, delivery usually takes 3–7 business days.
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To Scandinavia and the rest of Europe, delivery takes 5–15 business days.
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Deliveries outside Europe are possible only by special agreement.
Can the artwork be returned?
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Yes, the return period is 14 days within the EU.
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The artwork must be returned in its original packaging and in good condition.
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Return costs are covered in Finland and other Nordic countries.
Are the artworks unique?
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Yes. Each artwork is a one-of-a-kind piece.
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Graphic and photographic works may exist in limited series, but each print is numbered and certified.
Do I receive a certificate of authenticity?
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Yes. Every original artwork comes with a certificate confirming its origin and creator.
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Numbered art prints are individually handmade by the artist.
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Each print is stamped and signed on the back, guaranteeing its authenticity and value.
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Buyers can be certain they are acquiring an original and authentic work.
Are artworks framed?
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Artworks are not framed at this stage, but framing can be agreed upon at purchase.
To which countries are artworks delivered?
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Deliveries are available to Finland, Scandinavia, and European countries.
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Outside Europe, deliveries are possible only by special agreement.
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Delivery to Nordic countries is included in the price.
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For other European countries, an additional fee of €50–120 applies.
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For XXL artworks, delivery costs are agreed separately.
Can I order a customized artwork?
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Yes. At Artpista.shop you can order a customized piece designed to match your home’s colors, interior, and personal wishes.
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This way, you receive art that perfectly fits your home and tells a personal story.
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International experience adds unique depth and diversity to the artist’s work.
Can I receive the artwork in gift packaging?
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Yes. Artpista.shop offers artworks in gift packaging, making them perfect for graduations, anniversaries, or corporate gifts.
Is it possible to see sketches before ordering?
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Yes. For customized works, artists can provide a sketch or color sample for approval before the final piece is created.
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The artist explains the idea and the vision behind the sketch.
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Especially Terry Laakso is a “seer” – he envisions the work almost complete before it reaches paper or canvas, allowing him to give the client a clear preview of the final result.
Can the artist come to my home to design the artwork?
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Yes. The artist can visit your home to design the piece on-site.
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This ensures the artwork fits perfectly with your home’s colors, interior, and atmosphere.
Do artworks come with a repair guarantee?
Repair Guarantee
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All artworks include a one (1) year repair guarantee from the date of purchase.
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The guarantee is free of charge and covers damages from normal use.
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Damaged works are returned to the artist for repair and then shipped back to the customer.
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The guarantee does not cover damages caused by misuse, negligence, or handling against instructions.
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The customer is responsible only for shipping and return costs.
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If the artwork is framed, frame damage is not covered by the guarantee.
Why buy from Artpista.shop??
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Direct connection with the artist – no intermediaries.
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Unique works created with diverse techniques.
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Transparent pricing: no commissions, only 14% VAT.
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Safe delivery and return rights.
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Added value: free beginner painting courses, upcoming live video courses, and customized artworks tailored to your home and wishes.
What makes Artpista.shop special?
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Direct connection with artists, without intermediaries.
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Unique and customized works.
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International and multicultural artistic background.
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Free beginner courses and upcoming live video courses.
Which payment methods can I use?
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Payment is possible with major credit/debit cards and online banking.
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Gift cards can also be used at Artpista.shop..
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Artpista also organizes art prize draws.
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