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Frequently Asked Questions


How are prices determined?

  • The buyer acquires the artwork directly from the artist, without intermediaries.

  • Catalogue fees and middleman commissions are excluded.

  • The price includes 14% VAT.

How are artworks delivered?

  • Artworks are shipped directly from the artist to the buyer.

  • Larger works are delivered to your door via courier service.

  • Smaller works can be delivered to a Post pickup point.

  • All shipments are insured.

How long does delivery take?

  • In Finland, delivery usually takes 3–7 business days.

  • To Scandinavia and the rest of Europe, delivery takes 5–15 business days.

  • Deliveries outside Europe are possible only by special agreement.

Can the artwork be returned?

  • Yes, the return period is 14 days within the EU.

  • The artwork must be returned in its original packaging and in good condition.

  • Return costs are covered in Finland and other Nordic countries.

Are the artworks unique?

  • Yes. Each artwork is a one-of-a-kind piece.

  • Graphic and photographic works may exist in limited series, but each print is numbered and certified.

Do I receive a certificate of authenticity?

  • Yes. Every original artwork comes with a certificate confirming its origin and creator.

  • Numbered art prints are individually handmade by the artist.

  • Each print is stamped and signed on the back, guaranteeing its authenticity and value.

  • Buyers can be certain they are acquiring an original and authentic work.

Are artworks framed?

  • Artworks are not framed at this stage, but framing can be agreed upon at purchase.

To which countries are artworks delivered?

  • Deliveries are available to Finland, Scandinavia, and European countries.

  • Outside Europe, deliveries are possible only by special agreement.

  • Delivery to Nordic countries is included in the price.

  • For other European countries, an additional fee of €50–120 applies.

  • For XXL artworks, delivery costs are agreed separately.

Can I order a customized artwork?

  • Yes. At Artpista.shop you can order a customized piece designed to match your home’s colors, interior, and personal wishes.

  • This way, you receive art that perfectly fits your home and tells a personal story.

  • International experience adds unique depth and diversity to the artist’s work.

Can I receive the artwork in gift packaging?

  • Yes. Artpista.shop offers artworks in gift packaging, making them perfect for graduations, anniversaries, or corporate gifts.

Is it possible to see sketches before ordering?

  • Yes. For customized works, artists can provide a sketch or color sample for approval before the final piece is created.

  • The artist explains the idea and the vision behind the sketch.

  • Especially Terry Laakso is a “seer” – he envisions the work almost complete before it reaches paper or canvas, allowing him to give the client a clear preview of the final result.

Can the artist come to my home to design the artwork?

  • Yes. The artist can visit your home to design the piece on-site.

  • This ensures the artwork fits perfectly with your home’s colors, interior, and atmosphere.

Do artworks come with a repair guarantee?
Repair Guarantee

  • All artworks include a one (1) year repair guarantee from the date of purchase.

  • The guarantee is free of charge and covers damages from normal use.

  • Damaged works are returned to the artist for repair and then shipped back to the customer.

  • The guarantee does not cover damages caused by misuse, negligence, or handling against instructions.

  • The customer is responsible only for shipping and return costs.

  • If the artwork is framed, frame damage is not covered by the guarantee.

Why buy from Artpista.shop??

  • Direct connection with the artist – no intermediaries.

  • Unique works created with diverse techniques.

  • Transparent pricing: no commissions, only 14% VAT.

  • Safe delivery and return rights.

  • Added value: free beginner painting courses, upcoming live video courses, and customized artworks tailored to your home and wishes.

What makes Artpista.shop special?

  • Direct connection with artists, without intermediaries.

  • Unique and customized works.

  • International and multicultural artistic background.

  • Free beginner courses and upcoming live video courses.

Which payment methods can I use?

  • Payment is possible with major credit/debit cards and online banking.

  • Gift cards can also be used at Artpista.shop..

  • Artpista also organizes art prize draws.

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